We require a minimum of 24 hours notice for all cancellations.
Cancellations without notice or failure to attend appointments may result in a failed fee.
Our podiatrists like to see our patients on time and deliver quality service over a full consultation. We know our patient’s time outside medical appointments is precious and they greatly appreciate us for seeing them on time – it’s what makes Melbourne Podiatrists & Orthotics different from other medical clinics.
So if you are more than 15 minutes late to your appointment we may have to reschedule your appointment, so as not to inconvenience other patients.
Full payment is requested at the time of consultation.
Payment can be made via cash, cheque, EFTPOS or Credit Card. We also have HICAPS on site, so please make sure you bring in your private health insurance card so we can instantly process your health insurance claim on the spot.