Your Appointment

Important information regarding your upcoming podiatry appointment
Melbourne Podiatrists & Orthotics

Cancellation Policy

We require a minimum of 24 hours’ notice for all cancellations.

Cancellations without notice or failure to attend appointments may result in a failed fee.

If you need to cancel your appointment you must call the clinic on (03) 9882 5584. If the clinic is closed then please leave a message on the answering machine. Do not reply to the SMS reminder message as this method is unreliable and will not constitute proper notification.

Late Arrivals

Our podiatrists like to see our patients on time and deliver quality service over a full consultation. We know our patient’s time outside medical appointments is precious and they greatly appreciate us for seeing them on time – it’s what makes Melbourne Podiatrists & Orthotics different from other medical clinics.

So if you are more than 15 minutes late to your appointment we may have to reschedule your appointment, so as not to inconvenience other patients.

Payment Policy

Full payment is requested at the time of consultation.

Payment can be made via cash, cheque, EFTPOS or Credit Card. We also have HICAPS on site, so please make sure you bring in your private health insurance card so we can instantly process your health insurance claim on the spot.

Melbourne Podiatrists & Orthotics

COVIDSafe Policy

Melbourne Podiatrists & Orthotics is open for all podiatry services with a COVIDSafe plan. Please read and be aware of our COVIDSafe policy as this may affect your appointment.

Face mask policy – face masks are optional

The wearing of fitted face masks is now optional for all patients and visitors to our clinic. Whilst we strongly advise vulnerable patients to continue to wear a face mask for the best protection against COVID-19, it is no longer a strict entry requirement. Whilst face masks are now optional for all our staff, our podiatrists will wear a face mask in situations where the patient has chosen to wear one, and this will still help protect vulnerable patients.

Other Practice Policies

To read more about our other practice polices including:

  • Failed Fee Policy
  • Communication Policy
  • Violent & Abusive Patients Policy
  • Privacy Policy

Please visit our practice policies page.

Location

Melbourne Podiatrists & Orthotics
Suite 2 Level 1,
277 Camberwell Road,
CAMBERWELL VIC 3124

For clinic location map and parking instructions please visit our contact us page.

General Information

For general clinic information and what to bring to your appointment please visit our general information page.