Melbourne Podiatrists & Orthotics wish to provide a safe environment for our patients and staff during the COVID-19 outbreak. We also wish to be proactive in helping to stop the spread of the virus so we have introduced the following policies for all patients:
1. If you are experiencing a fever, a cough, a sore throat, shortness of breath or flu-like symptoms we ask that you refrain from making an appointment. You should seek medical attention and get tested. For more information call the Victorian coronavirus hotline on 1800 675 398.
2. If you have recently come into close contact with a confirmed case of coronavirus we ask that you do not attend MPAO for 14 days. Please call the information hotline 1800 675 398 for advice and closely monitor your health.
3. If you are currently undergoing testing for coronavirus we ask that you do not attend MPAO. The department of health advises you to remain at home and self-isolate until you get results.
4. If you have recently travelled from overseas you cannot attend MPAO for 14 days. The government requires anyone arriving in Australia from overseas to self-isolate for 14 days. This applies to all travellers and Australian citizens.
In line with government rules the wearing of face masks is now mandatory for all patients and visitors. You may be refused entry and treatment if you do not wear one. Exceptions include those who have a medical reason or children under 12 years of age.
Stage 4 Restrictions - Essential Services Only
During stage 4 we are restricted to essential services only. You will be given a link to a questionnaire post booking. We urge non-essential bookings to reschedule until after lockdown ends (Sept 13th).
Online bookings during this period are restricted to 9am-5pm. Should you require an earlier or later appointment please call our reception team on (03) 9882 5584. We apologise for any inconvenience.